The Royal Cornwall Switchboard at Truro deals with over 20,000 calls per week, approximately 1,040,000 calls per annum.
A 24 hour service, the Switchboard is a busy front line call handling service team to the public who dial the Hospital main number 01872 250000
The Switchboard Team also host a large volume of calls for the internal medical departments/services.
The Switchboard staff place the emergency medical alert calls using instant wireless paging for the medical teams and are the pivotal call handlers for on call medical and emergency staff.
Calls to St. Michael's Hospital, Hayle are automatically answered by the Truro team.
The West Cornwall Hospital, Penzance site has its own 24 hour operator service.